| Tuesday, July 23 | |
|---|---|
| Track 1: | Track 2: |
| 9:00 AM – 10:00 AM Pacific Time | |
|
Different and the Same? |
|
| 10:30 AM – 11:30 AM Pacific Time | |
| The Technical Communicator as User Advocate | The Technical Communicator as Information Architect |
Tell Me Where It Hurts: Advocating for the User in Our Content and Beyond |
|
| 12:00 PM – 1:00 PM Pacific Time | |
| The Technical Communicator as UI Designer | The Technical Communicator as Usability Tester |
| Guidance Design: Content when and where customers need it Fawn Damitio & Neha Singh, Juniper Networks |
Putting on the Technical Usability Tester Hat Bonnie Kern, VMware |
