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Next Day

Tuesday, January 24th
Track 1: Track 2:
9:00 AM – 10:00 AM Pacific Time

Close Encounters: Connecting with Users to Improve Content
Patty Gale, Autodesk

10:30 AM – 11:30 AM Pacific Time
You Write for Users not Readers! So know your users…
Vijay Kulkarni, Unisys

Become a CX Expert
Marie Louise Flacke, Vodafone

12:00 PM – 1:00 PM Pacific Time
The Effectiveness of Social Media as a User Feedback Tool
Eric Kuhnen, Astoria

Apply Usability to Improve Value and Reduce Risk
Nathalie Cotté, Bonitasoft