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Previous Day

Wednesday, January 27
Track 1:  Track 2: 
8:00 AM – 9:00 AM Pacific Time
 


How Do you Measure Collaboration
 
Abi Bettle, IBM UK

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Measuring Customer Usage of Documentation Through Google Analytics
Michele Marques & Paresh Naik,
BMC Software
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Handout      Q&A
9:30 AM – 10:30 AM Pacific Time
Amber Swope
Measuring Content Consistency

Amber Swope, DITA Strategies, Inc.recording icon
Is Your Enterprise Fire-fighting Translation Issues? Optimize the Process with Comprehensive Metrics!
Scott Carothers, Kinetic theTechnologyAgency
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11:00 AM – 12:00 PM Pacific Time

DITA Metrics is Not Just for ROI

Keith Schengili-Roberts, IXIASOFT
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The Effect of the Structure of Electronic Document Collections on Information Retrieval Success: Project Overview and Toolkit
Fiona Hanington, Ericsson
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