A continuous process, not a single accomplishment

Presentation Abstract

Behind all good content is a solid development process. Good writing starts well before the proverbial pen meets paper and continues long after the initial content is approved and released. Yet in today’s fast-paced development environments, we too often abandon or shortcut key steps to writing well: audience analysis, planning, editing, and evaluation. In this presentation, Dawn reviews the importance of these development phases and suggests ways to incorporate them back into a streamlined workflow.

Meet the Presenter

Dawn Stevens is the President, and owner of Comtech Services and the Director of the Center for Information-Development Management. With over 25 years of experience, including 15 years at Comtech, Dawn has practical experience in virtually every role within a documentation and training department, including project management, instructional design, writing, editing, and multimedia programming. With both engineering and technical communication degrees, Dawn combines a solid technical foundation with strong writing and design skills to identify and remove the challenges her clients face in producing usable, technical information and training.

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