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Next Day

Tuesday, January 23
Track 1 Track 2
9:00 AM – 10:00 AM Pacific Time

From Basic to Beautiful: How to create great quality content
Val Swisher, Content Rules

10:30 AM – 11:30 AM Pacific Time
Appreciative Inquiry and the Art of Interviewing
Kit Brown-Hoekstra, Comgenesis

Improve Documentation Usage with Customer Empathy
Christina Mayr & Larry Kunz, Extreme Networks
12:00 PM – 1:00 PM Pacific Time
Writing for Localization: Hands on tips and best practices
Lisa Pietrangeli, 36Software
To make text as clear as possible, use Simplified Technical English
Mike Unwalla, TechScribe